Refund policy
At CarCleva, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Returns You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
How to Request a Return Email us at [your email] with your order number and reason for return. We'll respond within 2 business days with return instructions.
Refunds Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
- Items returned after 30 days
- Items that are damaged due to misuse
- Sale or clearance items (if applicable)
Return Shipping Costs Customers are responsible for return shipping costs unless the item arrived damaged or defective.